PRIVACY

PRIVACY POLICY

This privacy policy sets out how Fitness Inc Ltd (also trading as Moo Sool Academy) uses and protects any information that you provide when you use this website, enquire about or sign up to our Academy , classes, workshops and/or Training trips.

Fitness Inc Ltd / Moo Sool Academy is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, or in paper form, then you can be assured that it will only be used in accordance with this privacy statement.

Fitness Inc Ltd / Moo sool Academy may change this policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes. This policy is effective from 25/05/2018 and was last updated on 13/08/22

If you sign up to attend our classes, events, workshops and training trips, we are required to collect the following personal information from you.

· Contact details including; Name and telephone number

· Home address

· Emergency name and contact number (in the event of an emergency)

· Medical information (Health questionnaire-PAR-Q)

We may also collect:

· Email address

· Demographic information such as postcode, preferences and interests

· Other information relevant to customer feedback surveys, offers, workshops, events and retreats

If you have agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by emailing us at info@moosoolacademy.com or by clicking the unsubscribe link at the bottom of every newsletter we send.

What we do with the information we gather:

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

· To respond to any enquiries you have made via the website, email, text or telephone.

· To improve our services.

· From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, text, phone, or mail. We may use the information to customise the website according to your interests.

· To keep medical information on file for our reference.

Why may Fitness Inc Ltd (Moo Sool Academy) contact you?

· To respond to any enquiries

· To assist you further in relation to any areas you have expressed an interest in.

· You have opted to receive more information about classes/course and/or events hosted by Moo Sool Academy

· To keep you up to date with any changes to our services

How long will Fitness Inc Ltd/Moo Sool academy keep my personal information?

Should you wish to unsubscribe from our newsletter, your information collected for this purpose will be safely deleted.

If you have attended our classes, workshops, events and/or training trips, we are required to keep your medical information for 7 years after the last class, workshop,event or training trip attended. After this time all information held will be safely deleted. All paper forms will be cross shredded.

Can I find out what personal information Fitness Ind Ltd/Moo Sool Academy holds on me?

Under the Data Protection Act you have the right to request a copy of the personal information that Fitness Inc Ltd/moo Sool Academy holds about you and to have any inaccuracies corrected.

We will use reasonable efforts to supply, correct or delete personal information about you on our files.

If you would like details of the information held on you, please email info@moosoolacademy.com or contact us on 07710407021

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible, at the above email address. We will promptly correct any information found to be incorrect.

Your personal information and third parties

We use Third party vendors and data processors to help support our services, enhance site performance and user experience. Below is a list of the Third parties we use and why, as well as a link to their privacy policies. All third parties used are obligated to follow the General Data Protection Regulation (GDPR). We do not not sell, distribute, lease or pass on your personal information to any other third parties unless we are required by law to do so.

· WordPress( Website host) Privacy Policy: https://automattic.com/privacy/

To collect Name/Email/Phone number when subscribing to our newsletter or using the contact us page

· Coacha app (Membership softwrae) Privacy Policy: https://www.coacha.co.uk/More/Legal/Coacha-privacy

· Mailchimp (Email service provider) Privacy Policy

To communicate information about classes/course/event information in association with Moo Sool Academy/Fitness Inc Ltd

· GoCardless (online payments) Privacy policy: https://gocardless.com/privacy/

· Stripe ( Online payment system) Privacy Policy

To collect card payments for classes/events/courses

· Survey Monkey (Online survey provider) Privacy Policy

To send surveys and receive feedback on classes/events/retreats in association with Moo Sool Academy/Fitness Inc Ltd, to help improve our services.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect both online and in paper form.

How we use cookies

A cookie is a small file containing data which is stored on a device and helps analyse web traffic . Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use functional and required cookies that allow visitors to navigate and use the site. We also use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical

analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better user experience, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Contact us

Should you have any further queries regarding our privacy practices, please do not hesitate to contact us.

Moo Sool Academy. t 07710407021 info@moosoolacademy.com

Fitness Inc Ltd also trading as Moo Sool Academy. Registered Office: 2-5 Croxted Mews, Croxted Rd, London SE24 9DA Company Reg no: 06583334. Incorporated in England